Sales are activities related to selling. They refer to the number of goods or services sold in a given period of time. Sales also include the..

Whether you’re trying to increase customer retention or increase sales, a CSM can help you meet both goals. Customer success management (CSM)..

Marketing is the process of creating value for a product or service, exploring the needs of a target market and identifying strategies to meet those..

A CRM system is a powerful tool for managing customer relationships and sales. It can streamline your business’ data management, automate sales..

In the business world, Customer relationship management (CRM) is the process of creating and maintaining a long-term relationship with a customer. It

When communicating with customers, it is important to keep things simple and concise. Use your natural tone of voice and clear answers. Customers..

Sales are activities that involve selling a product or service for a fee. Activities that involve selling goods or services include purchasing them,..

If you are considering becoming a Customer Success Manager, read on for some important information. In this article, you’ll learn what a CSM does,..

A CRM can be divided into three types: operational, strategic, and collaborative. Operational CRMs focus on interaction with distributors and vendors,